Frequently Asked Questions

Please indicate the days and chair times when you want to attend your treatments, you can do it by phone, WhatsApp or email.

It is not necessary, normally the payment is made at the end of each hemodialysis session.

Each treatment is personalized, we prescribe your treatments based on the instructions of your doctor. Our cost per treatment covers up to 4 hours of treatment.

Each treatment includes the supplies of the dialysis machine, dialysis filter and healing material, permanent nursing supervision as well as the periodic supervision of the Doctor. Medicines are not included in the treatment, but you can bring your daily requirement of medication with you.

No. In each treatment we use a new dialyzer filter.

Yes. They will be able to answer all your doubts and questions.

We know that some insurances cover the costs of your treatments while on vacation, or they can reimburse the expenses, however, that depends on each company, so it will be necessary for you to contact your insurance provider or social worker before your trip.

Yes. Only if you request / need a blood test or medication that you do not bring with you. We will inform you of this cost.

The time needed for your dialysis depends on:

• How your kidneys work
• Liquid gain (weight) between treatments
• Blood toxin levels
• Your body surface
• The type of dialyzer (artificial kidney) used

Normally each hemodialysis treatment lasts about 4 hours and is performed 3 times per week.

No. Dialysis performs some of the functions of healthy kidneys, but does not cure your kidney disease. You will need dialysis treatments throughout your life, unless you can have a kidney transplant.

You may experience some discomfort when the needles are inserted into your fistula or graft, but most patients have no more problems. The dialysis treatment itself is painless. However, some patients may have hypotension. If this occurs, you may feel nauseous, vomiting, have a headache or cramping. With current guidelines, these problems usually disappear. However, if you feel discomfort in dialysis, notify the nursing staff; Your treatment may somehow be modified to reduce the symptoms you feel.

We cannot promise that you feel as good about dialysis as you felt before kidney failure, since there is no substitute as accurate as your own healthy kidneys. But to keep as good as possible, your treatment will consist of 3 basic pillars: dialysis, diet and medications. The diet is quite strict and can take a bit of getting used to. You will have to limit your fluid intake and you will need to control foods rich in sodium and potassium. But with imagination, you can cook tasty diets. The healthcare staff will also explain details about your diet. There are several drugs that you will need to take to help prevent some of the complications of dialysis. Sometimes you may notice tiredness, it is very common in some chronic diseases. But carefully and following the advice they give you; you will be able to do most of the activities.

There are several common complications related to kidney failure and dialysis. They include anemia, cramps, dry skin, itching or weight loss. Long-term complications may include depression, decreased sexual function, abnormal bone regeneration and osteoarticular pain. Although these are frequent complications, it does not mean that you are going to experience them all. Many patients have reported that dialysis and a drug called EPO (which helps prevent anemia) improved most of the symptoms they experience before dialysis: itching, tiredness, mood swings or insomnia.

Many patients have a normal life except in the periods necessary for treatments. Dialysis usually makes you feel better, as it solves many of the problems caused by kidney failure. You and your family will need time to get used to dialysis.

We do not know how long dialyzed patients will live. We believe that some dialysis patients can live the same years as people without kidney failure. Following the advice given by the medical and nursing team, it is possible to prevent many of the possible complications associated with kidney failure.